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Terms & Conditions

Australian Event Awards Pty Ltd ABN 85 154 434 358 (“The Event Awards”) is the owner of the Australian Event Awards, the Australian Events Industry Night of Nights and the Australian Event Symposium.

The Event Awards offers the following products for sale:

  1. Tickets or Registrations ("Tickets") which grant access to various educational and/or entertainment events ("Events") by The Event Awards to any purchaser ("Purchaser") in exchange for a fee ("Ticket Fee").
  2. Entry into the Australian Event Awards ("Entries") in exchange of a fee ("Entry Fee")

The Terms and Conditions that govern the sale of Tickets and Entries are as follows:

General Conditions, Jurisdiction and Changes to the Conditions

  1. These terms and conditions will be governed by and construed in accordance with the laws of the state of New South Wales, Australia and the parties submit to the jurisdiction of the courts of that state.
  2. The Event Awards reserves the right to change these terms and conditions at any time without prior notice.

Terms and Conditions for the Purchase of Tickets

Purchasing a Ticket

    1. Tickets must be purchased online at www.eventawards.com.au.  All fees and charges are displayed on this website.
    2. Purchasers may indicate an intention to purchase Tickets by creating an online Booking. Invoices for Bookings can be issued for subsequent payment but Tickets are not reserved and will not be issued until payment has been made in full.
    3. To be eligible for any early bird discount, tickets must be paid for in full on or before the advertised Early Bird Date. Bookings that that are not paid in full by this date will be converted to the standard rate and an invoice for the balance will be issued.
    4. All payments should be made to 'Australian Event Awards Pty Ltd'. For payments made by credit card, 'Australian Event Awards Pty Ltd' will appear on the credit card statement.
    5. Tickets will be issued by mail to the mailing address or by email to the email address provided.
    6. Generally, lost or stolen Tickets cannot be replaced.
    7. Tickets do not include insurance of any kind.

Change or Cancellation by the Purchaser and Refund Policy

    1. Cancellations of Ticket purchases received more than 30 days prior to the Events to which the purchase relates will incur a $100 administration fee (excluding Launch Tickets). Cancellations of Ticket purchases received less than 30 days prior to the Events to which the purchase relates will not be eligible for a refund.
    2. Tickets to the Launch of the Australian Event Awards and Australian Event Symposium are non-refundable, regardless of the cancellation date.
    3. Changes or Cancellations must be made in writing to [email protected] or faxed to +61 2 9281 0284.

Change or Cancellation by The Event Awards

    1. The Event Awards reserves the right to cancel a Ticket without giving reasons at any time by refunding the full Ticket Fee.
    2. The Event Awards reserves the right to add, withdraw, reschedule or substitute presenters or artists and may vary advertised programs, prices, venues, seating arrangements and audience capacity.
    3. It may be necessary for reasons beyond the control of The Event Awards to alter the times, dates, itineraries or speakers of the Events by notice to the Purchaser at any time. In the unlikely event of cancellation of the Events, the maximum liability of The Event Awards is limited to a refund the Ticket Fee with no additional liability for travel costs, hotel costs, or any other costs or expenses whatsoever.
    4. In the unlikely event of cancellation or postponement of the Events due to circumstances beyond the reasonable control of The Event Awards including but not limited to, acts of terrorism, war, acts of God and natural disaster, The Event Awards cannot be held responsible for any cost, damage or expense which may be incurred as a consequence of the event being postponed or cancelled.
    5. It is strongly recommended that Purchasers take out insurance at the time of purchase to include any eventuality including but not limited to loss of fees through cancellation of the ticket holder s participation in the Event or through cancellation of the Event, loss of airfares through cancellation for any reason including airline or related services, strikes, loss or damages to personal property, force majeure or any other reason.

Attendance at the Events

  1. The Purchaser may use the Tickets to attend the Events themselves or may transfer the Tickets to another person who will attend the Events. Requests to transfer Tickets to another person and update the name of the Ticket holder need to be made in writing to [email protected]
  2. The Purchaser agrees to be aware of and to make any person to whom they transer the Tickets aware of the following terms and conditions that relate to attendance at the Events by the Attendee:
    • The right of admission is reserved. Tickets must be presented to gain entry to the Events. Entry may be refused if tickets are damaged or defaced in any way.
    • Cameras, audio and video recorders may not be permitted. The right is reserved to broadcast or televise the Events.
    • Attendees consent to their image being captured in photographs and video of the events and that image being broadcast or transmitted in any way at the discretion of The Event Awards.
    • Persons attend the Events at their own risk. Attendees agree not to hold The Event Awards liable for any losses, damages, expenses, costs, claims or liabilities suffered or incurred by ticket holders including consequential or indirect losses or loss of profit through booking for the Events, attending the Events, cancellation of the Events, failure of the Events to achieve expectations, or for any error or omission by The Event Awards. Attendees agree not to hold Epic liable or responsible for any personal injury (i.e. physical, psychological or emotional stress) or any loss or damage to personal property.

Terms and Conditions for Entries

  1. Australian Event Awards Pty Ltd ABN 85 154 434 358 (“The Event Awards”) is the owner of the Australian Event Awards. The Event Awards will manage the awards program including all matters in relation to marketing, entries and payments. All enquiries in regards to these matters should be directed to enqu[email protected], or in writing address to Australian Event Awards, Suite 1A1, 410 Elizabeth St Surry Hills NSW 2010. All payments will be made via the St George internet payment portal. For payments made by credit card, ‘Australian Event Awards’ will appear on the Credit Card statement.
  2. All applications are treated with the strictest confidence. No information on entries that are not finalists will be released.
  3. Where an entrant is an organisation, the person completing the entry must be an authorised representative for the organisation.
  4. It is the responsibility of the Entrant to ensure that their entries comply with the published eligibility criteria for the Category. Entries that, in the opinion of the Judges, do not comply with the eligibility criteria may be discarded or, at the option of the judges, judged under a different category.
  5. All information submitted must be true and correct as at the published closing date for Awards Entries
  6. Entries will be judged only on the condition that payment of the entry fee is completed prior to the advertised closing date for entries. Late payment will not be accepted under any circumstances.
  7. The Event Awards accepts no responsibility for payment not received by the entry closing date.
  8. To be eligible for any early bird discount, entries must be paid for in full on or before the advertised Early Bird Date. Entries that that are not paid in full by this date will be converted to the standard rate and an invoice for the balance will be issued.
  9. Once paid, entries are not refundable and are not transferable to any other person or organisation. Entrants found to be transferring an entry will be excluded from Judging with no refund.
  10. The Event Awards reserves the right to reject an entry without giving reasons by refunding any payments made.
  11. Entry fees do not include insurance of any kind.
  12. The selection of finalists and winners made by the Judging Panel is final. There is no appeals process and no correspondence will be entered into.
  13. Username and password are personal, non-transferable and must remain strictly private. The user is strictly responsible for their use.
  14. By uploading material (including images, photographs and/or video) to the entry portal or providing it as supporting information, you grant The Event Awards an irrevocable, permanent right to use this material in any way to promote the entry, the Event Awards or the awards program.
  15. By uploading material (including images, photographs and/or video) to the entry portal or providing it as supporting information, you warrant that you either own the material or have acquired sufficient rights to grant the rights detailed in point 14 and you agree to indemnify The Event Awards against any loss or damages caused by your breach of this warranty.
  16. Media releases will be distributed by The Event Awards using information provided for this purpose by the Entrant. The Event Awards may also provide to the media photographs of winners and finalists and their business or products.

Refund Policy

  1. Cancellations of Ticket purchases received more than 30 days prior to the Events to which the purchase relates will incur a $100 administration fee (excluding Launch Tickets). Cancellations of Ticket purchases received less than 30 days prior to the Events to which the purchase relates will not be eligible for a refund.
  2. Tickets to the Launch of the Australian Event Awards and Australian Event Symposium are non-refundable, regardless of the cancellation date.
  3. Once paid, entries are not refundable and are not transferable to any other person or organisation. Entrants found to be transferring an entry will be excluded from Judging with no refund.
  4. The Event Awards reserves the right to cancel any Ticket or Entry by refunding fees paid in respect of the cancelled Ticket or Entry in full. In the instance of any such cancellation, The liability of The Event Awards in respect to the cancellation will be limited to the value of the cancelled Ticket or Entry.